RETURNS & EXCHANGES

Kit purchases are final sale and cannot be returned. All other purchases made on our website can be returned up to 30 days after delivery. Products must be returned in their original condition. We cannot accept returns on any products that have been opened, used, or purchased outside of our 30-day return window. We are also unable to accept exchanges of products at this time. Please note: All final sale items cannot be returned.

To make a return, contact Customer Service at 1-800-954-3757 or email our Returns Department at [email protected] to obtain a Return Merchandise Authorization (RMA) number before shipping your product. No returns of any type will be accepted without an RMA number.

Please note, you are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment, so we strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.

You will receive a refund for only the item(s) returned. Original shipping and handling costs are not refunded on returned items. Your refund will be issued to the original form of payment within 5-7 business days after you receive a return acknowledgment email confirming that your return has been received and processed.

Where do I ship my return to?

All returns should be mailed to:

Beauty School Store/ Attention:
Returns Processing
28 Barretts Avenue
Holtsville, NY 11742